BCN Service Design Week

This intensive, hands-on, week will give you a range of tools to cary out Service Design projects. We want you to create your own innovative service throughout the week. At the end you will be able to understand the service design process and how you can positively affect customers’  experience of a service.  We will have workshops and talks to explore a series of case studies of businesses using Service Design to innovate their processes, culture and their approach to users and will analyse how service design is improving our experiences.